Witchy Pooh's Exotic Teas & Herbs LLC®

Privacy Policy

Privacy Policy for Witchy Pooh’s Exotic Teas & Herbs LLCEffective Date: February 5, 2026Witchy Pooh’s Exotic Teas & Herbs LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.witchypoohsteas.com] (http://www.witchypoohsteas.com]) (the “Site”), purchase our products, or interact with us in other ways. By using our Site or services, you agree to the terms of this Privacy Policy.Please read this policy carefully. If you do not agree with our practices, please do not use our Site or services. We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued use of our Site after such changes constitutes your acceptance of the updated policy.1. Information We CollectWe collect information from you in several ways, including:Personal Information You Provide Directly

  • Contact Information: Name, email address, phone number, mailing address, and billing information when you create an account, place an order, subscribe to our newsletter, or contact us.
  • Payment Information: Credit card details, PayPal information, or other payment methods processed through secure third-party payment processors (we do not store your full payment details).
  • Account Information: Username, password, and preferences if you create an account.
  • Communications: Information you provide in emails, chats, surveys, reviews, or feedback forms.
  • Other: Any other information you voluntarily provide, such as preferences for tea blends or herbal products.

Information Collected Automatically

  • Device and Usage Data: IP address, browser type, operating system, device identifiers, pages viewed, time and date of visits, clickstream data, and referral sources. We use cookies, web beacons, and similar technologies to collect this.
  • Location Data: Approximate location based on your IP address (we do not collect precise geolocation without your consent).
  • Analytics Data: Aggregated data on user behavior to improve our Site and services.

Information from Third Parties

  • Social Media and Partners: If you interact with us via social media (e.g., liking our posts on X @WitchyPoohsTeas) or through partners, we may receive information like your profile details.
  • Service Providers: Data from analytics providers (e.g., Google Analytics), payment processors, or shipping partners.

We do not knowingly collect personal information from children under 13 years of age. If we learn we have collected such information, we will delete it promptly.2. How We Use Your InformationWe use your information for the following purposes:

  • To Provide and Improve Our Services: Process orders, fulfill shipments, manage accounts, and respond to inquiries.
  • Marketing and Communications: Send promotional emails, newsletters, or updates about new teas, herbs, or special offers (you can opt out at any time).
  • Personalization: Tailor recommendations based on your purchase history or browsing behavior.
  • Analytics and Research: Analyze trends, track Site usage, and enhance user experience.
  • Security and Fraud Prevention: Detect and prevent fraudulent transactions or unauthorized access.
  • Legal Compliance: Comply with laws, respond to legal requests, or enforce our terms.

We may combine information from different sources to better serve you.3. Sharing Your InformationWe do not sell your personal information. We may share it with:

  • Service Providers: Third parties that help us operate our business, such as payment processors (M&T Bank), shipping companies (e.g., USPS), email services (e.g., Mailchimp), and analytics tools (e.g., Google Analytics). These providers are bound by confidentiality and use your data only for the services they provide to us.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
  • Legal Requirements: If required by law, subpoena, or government request, or to protect our rights, safety, or property.
  • With Your Consent: For any other purpose with your explicit permission.

4. Cookies and Tracking TechnologiesWe use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Necessary for Site functionality, like maintaining your shopping cart.
  • Performance Cookies: Help us understand Site usage.
  • Marketing Cookies: Track browsing for targeted ads.

You can manage cookies through your browser settings. Note that disabling cookies may limit Site features. For more details, see our Cookie Policy (if separate) or contact us.5. Data SecurityWe implement reasonable security measures, including encryption, firewalls, and access controls, to protect your information. However, no method is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.6. Your Rights and ChoicesDepending on your location (e.g., under GDPR for EU residents or CCPA/CPRA for California residents), you may have rights such as:

  • Access: Request a copy of your personal information.
  • Correction: Update inaccurate data.
  • Deletion: Request removal of your data (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing emails or opt out of data sales/sharing (we do not sell data).
  • Do Not Track: We do not respond to browser DNT signals, but you can manage cookies as described.

To exercise these rights, contact us at [privacy@witchypoohsteas.com (mailto:privacy@witchypoohsteas.com)]. We will respond within the required timeframe (e.g., 30 days for GDPR, 45 days for CCPA). We may verify your identity for security.7. International Data TransfersOur operations are based in the United States. If you are outside the US, your data may be transferred to and processed in the US, where privacy laws may differ. By using our services, you consent to this transfer.8. Data RetentionWe retain your information as long as necessary for the purposes outlined, or as required by law. For example, order data may be kept for 7 years for tax purposes. Inactive accounts may be deleted after 2 years.9. Third-Party LinksOur Site may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies separately.10. Contact UsIf you have questions about this Privacy Policy or our practices, contact us at:Witchy Pooh’s Exotic Teas & Herbs LLC
367 Montour Rd. Elysburg PA 17824
Email: customerservice@witchypoohs.com
Phone: 570.900.8427 This Privacy Policy applies only to information collected by us and does not cover information collected offline or by third parties.